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BBVA Compass Bank

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BBVA Compass Bank is a leading U.S. banking franchise located in the Sunbelt region. BBVA Compass is the 15th largest U.S. commercial bank based on deposit market share and ranks as the third largest bank in Alabama, fourth largest bank in Texas and fifth largest bank in Arizona. It operates more than 720 branches throughout Texas, Alabama, Arizona, California, Florida, Colorado and New Mexico. The bank provides its customers around the world with a full range of financial services. Through three major business units – corporate banking, retail banking, and wealth management – Compass offers customers commercial and wholesale banking, treasury management, Small Business Administration loans, international services, merchant processing, retail banking services, consumer loans, mortgages, home equity lines etc. Compass Bancshares is a wholly owned subsidiary of BBVA. Please try to contact BBVA Compass Bank Customer Service directly prior to posting any complaints on this site.

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BBVA Compass Bank Complaints & Reviews
BBVA Compass Bank Reviews

Ibarran3...		 BBVA Compass Bank - Direct Deposit Being Held Hostage
4.5 "The Galleria" Financial Center 5065 WESTHEIMER Suite 1200 HoustonTexas77056-5606 1-800-COMPASS, (1-800-266-7277) http://www.bbvacompass.com/contact/

Yesterday On 2/22/2012 I accessed my checking account for my direct deposit and it had posted. I filled my car with gas, withdrew cash and paid for my lunch with my ATM card at din...

#299549
Feb 23, 2012
 195

QBPro User		 BBVA Compass Bank - BBVA BANK INEPT
4.5 "The Galleria" Financial Center 5065 WESTHEIMER Suite 1200 HoustonTexas77056-5606 1-800-COMPASS, (1-800-266-7277) http://www.bbvacompass.com/contact/

One year ago I moved all of my accounts from Union Bank of California to BBVA Compass, with full assurances from the new accounts lady that I could use Quickbooks Pro to pay my bil...

#294677
Feb 05, 2012
 217

Anonymous		 BBVA Compass Bank - Got the run around for 2 months
4.5 "The Galleria" Financial Center 5065 WESTHEIMER Suite 1200 HoustonTexas77056-5606 1-800-COMPASS, (1-800-266-7277) http://www.bbvacompass.com/contact/

We are renovating our house and decided to to refinance and get cash out to make it easier and to get a better rate. No one would refinance because it is currently under renovation...

#280069
Dec 08, 2011
 178

Pryornina		 BBVA Compass Bank Online Banking Sucks
4.5 "The Galleria" Financial Center 5065 WESTHEIMER Suite 1200 HoustonTexas77056-5606 1-800-COMPASS, (1-800-266-7277) http://www.bbvacompass.com/contact/

After 20 years of banking with Union Bank of CA, and using Quickbooks Pro to download all of my transactions into my general ledger, I was forced to change because of geography. B...

#247277
Jul 06, 2011
 950

Eiram		 BBVA Compass Bank - Beware of BBVA Compass
4.5 "The Galleria" Financial Center 5065 WESTHEIMER Suite 1200 HoustonTexas77056-5606 1-800-COMPASS, (1-800-266-7277) http://www.bbvacompass.com/contact/

I was a customer of Guaranty Bank for over a year when BBVA Compass took over, and I have been with BBVA for a year now, so I have had this account for a total of over two years no...

#225806
Mar 09, 2011
 897

Mulderli...		 BBVA Compass Bank - Called 8 am on car payment due early time unlawful
4.5 "The Galleria" Financial Center 5065 WESTHEIMER Suite 1200 HoustonTexas77056-5606 1-800-COMPASS, (1-800-266-7277) http://www.bbvacompass.com/contact/

Loan payment made 3 weeks ago and posted to wrong account. Rude and in-your-face customer service person called forcing me to go into branch with receipt showing transaction poste...

#223680
Feb 25, 2011
 651

Pilarmon...		 BBVA Compass Bank - BBVA Rubbish bank
4.5 "The Galleria" Financial Center 5065 WESTHEIMER Suite 1200 HoustonTexas77056-5606 1-800-COMPASS, (1-800-266-7277) http://www.bbvacompass.com/contact/

While living in Spain I opened a bank account with BBVA, about 4 years ago my son became ill in Asia and so I moved to Thailand. Since that time I have had so very many problems tr...

#208485
Nov 23, 2010
 866

Jenniferr		 BBVA Compass Bank - Compass Bank is a thief!
4.5 "The Galleria" Financial Center 5065 WESTHEIMER Suite 1200 HoustonTexas77056-5606 1-800-COMPASS, (1-800-266-7277) http://www.bbvacompass.com/contact/

Quite simple, like many others I'm being severly overcharged for NSF fees for 3 checks. When I signed up with them it was with the understanding that they would pay any checks and ...

#208211
Nov 21, 2010
 685

Kandykane		 BBVA Compass Bank - Funds reversed from acct. after fraud claim closed in my favor.
4.5 "The Galleria" Financial Center 5065 WESTHEIMER Suite 1200 HoustonTexas77056-5606 1-800-COMPASS, (1-800-266-7277) http://www.bbvacompass.com/contact/

My bank of 32 years closed and my bank and account was taken over by BBVA Compass Bank. Right away I noticed their fees were very high and they didn't possess the friendly lev...

#203544
Oct 20, 2010
 1384

Anonymous		 BBVA Compass Bank has terrible service overall
4.5 "The Galleria" Financial Center 5065 WESTHEIMER Suite 1200 HoustonTexas77056-5606 1-800-COMPASS, (1-800-266-7277) http://www.bbvacompass.com/contact/

I could not be more unhappy with BBVA Compass. We opened a business accpimt in April of this year and have had bad overall service from the beginning of its inception. ...

#196706
Sep 01, 2010
 1045

Anonymous		 BBVA Compass Bank - Compass Bank: Don't Waste You Time or Money
4.5 "The Galleria" Financial Center 5065 WESTHEIMER Suite 1200 HoustonTexas77056-5606 1-800-COMPASS, (1-800-266-7277) http://www.bbvacompass.com/contact/

Here is a copy of my email I sent to the bank: I will try to be brief: 1) Applied online for a checking account and was approved; 2) Received an email ...

#185531
Jun 11, 2010
 2748

Debs103062		 BBVA Compass Bank - They offer checking account bonus' they do not pay
4.5 "The Galleria" Financial Center 5065 WESTHEIMER Suite 1200 HoustonTexas77056-5606 1-800-COMPASS, (1-800-266-7277) http://www.bbvacompass.com/contact/

My title sums it up. They don't honor their own terms & conditions on their bonus'. They put me off until Apil 30th, then May 31st. & now the end of June for posting bonus...

#184297
Jun 02, 2010
 787
Reviews 1-12 of 12

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A bank is a type of financial institution that acts as a payment agent for customers. It borrows and lends money. In the United States banks are not allowed to own non-financial companies. Banks operate as payment agents since they conduct checking or current accounts for customers, paying cheques, and collecting cheques deposited the current accounts. These financial stuctures offer almost all types of payment services. The activities of a bank can be subdivided into retail banking, private banking, business banking, and investment banking. Banks offer more commercial services which include: issue of banknotes (promissory notes issued by a banker and payable to bearer on demand); issuing bank drafts and bank cheques; providing documentary and standby letters of credit, guarantees, performance bonds, securities underwriting commitments and other forms of off balance sheet exposures; safekeeping of documents and other items in safe deposit boxes; currency exchange; sale, distribution or brokerage, with or without advice, of insurance, unit trusts and similar financial products as a financial supermarket

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