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Compass Bank has done the same thing to me. I filed a dispute on some fraudulent charges to my account.

They admitted there was an error. They reimbursed $139.00 of $730.00. My account was charged $5100 in NSF and OD charges in one year because they never finished reimbursing me for the fraudulent charges. I submitted a complaint to CFPB Consumer Financial Protection Bureau (I recommend CFPB because i did get some results).

Only because CFPB contacted them they finally returned $730.00. They won't take responsibility for the $5100 NSF charges that were caused by them not reimbursing my money for a year.

Now I've got to hire an attorney. Thats too much money to walk away from.

Reason of review: Problems with payment.

Location: San Jose, California

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